Bank apologises for inconvenience caused by 'covid-related' closure
HSBC on Fulham Broadway
Customers of the Fulham Broadway branch of HSBC were shocked to find the doors locked and a note attached saying the bank was 'temporarily closed' just before the Easter holdays. The ATMs outside the bank were also not operating.
With the nearest open branch some distance away in Kensington, the closure was a major inconvenience for many customers ahead of the Easter weekend. It is now not expected to reopen until Tuesday (19 April).
A spokesman for the bank said, "Unfortunately, the branch is closed for Covid-related reasons.
"We fully expect the branch to re-open on Tuesday. We apologise for any inconvenience this may cause."
As well as being HSBC's only branch in Fulham, it is also set to become the only one in our borough from this summer, as the bank has announced its branch in Hammersmith's King Street is to shut on 26 July. It is one of eight in London and 62 overall facing the axe.
Last year it closed 82 branches as part of a ‘transformation programme’, saying that demand for over the counter services in branches is falling as more customers prefer to bank online.
It claims that fewer than half of its customers now actively use the branch network, with the average number of visitors falling by more than 50% over the last five years.
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April 18, 2022