Mobile Ticketing Is Coming To River Buses

Enabling customers to pay for their trip via any compatible smartphone

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Thames Clippers has signed a a five-year agreement with London-based company Masabi to offer a system to buy tickets on mobile phones to the three million plus commuters and visitors who travel on the River Thames every year.

The river bus services run from Putney along the Thames to Woolwich, via Chelsea Harbour on the Fulham/Chelsea riverfront, with some vessels providing free WiFi and on-board Costa Coffee shops. The new Thames Clippers mobile tickets will use Masabi’s app-based JustRide product.

Sean Collins, CEO of Thames Clippers, say: “At Thames Clippers we continually look at ways to improve the customer experience in all areas. Recently our focus has been on our ticketing systems and the introduction of a mobile system.

" The addition of mobile ticketing means that our passengers will now be able to buy their tickets anywhere, without the need to queue at ticket machines or fumble for the correct change. We are thrilled to be working with Masabi to be launching this system."

Masabi currently provides mobile ticketing for 13 of the UK’s rail operators as well as the cities of Boston and San Diego in the USA.

You can find the current timetable showing the local river bus services on Thames Clippers' website.


April 24, 2014